{"id":24,"date":"2016-06-15T14:11:22","date_gmt":"2016-06-15T06:11:22","guid":{"rendered":"http:\/\/127.0.0.1\/wordpress\/?page_id=24"},"modified":"2017-07-20T10:28:33","modified_gmt":"2017-07-20T02:28:33","slug":"support","status":"publish","type":"page","link":"http:\/\/www.nxidea.com.tw\/new\/support\/","title":{"rendered":"\u652f\u63f4\u670d\u52d9"},"content":{"rendered":"

\u652f\u63f4\u670d\u52d9\u00a0<\/b>|\u00a0Support Services<\/b><\/span><\/span><\/strong><\/p>\n

\n\n\n\n
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\u9700\u8981\u5354\u52a9\u55ce\uff1f<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u5275\u610f\u672a\u4f86\u79d1\u6280\u70ba\u4e86\u63d0\u4f9b\u60a8\u66f4\u5b8c\u5584\u7684\u670d\u52d9\uff0c\u5373\u65e5\u8d77\u63d0\u4f9b\u591a\u9805\u670d\u52d9\u7ba1\u9053\u3002\u60a8\u53ef\u4ee5\u5728\u7db2\u7ad9\u7dda\u4e0a\u53d6\u5f97\u6280\u8853\u652f\u63f4\u3001\u7522\u54c1\u8aee\u8a62\u3001\u9810\u7d04\u7814\u7fd2\u7b49\u670d\u52d9\u3002<\/span><\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
\u4fee\u6b63\u7a0b\u5f0f\u8207\u66f4\u65b0<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u4f7f\u7528\u4e0b\u5217\u4efb\u4f55\u652f\u63f4\u9078\u9805\u4e4b\u524d\uff0c\u8acb\u5148\u4e0b\u8f09\u6700\u65b0\u300c\u4fee\u6b63\u7a0b\u5f0f\u8207\u66f4\u65b0\u300d\u78ba\u8a8d\u60a8\u7684\u8edf\u9ad4\u70ba\u6700\u7248\u672c\u3002\u900f\u904e\u66f4\u65b0\u6216\u5c07\u4fee\u5fa9\u60a8\u6240\u906d\u9047\u7684\u554f\u984c\u3002<\/span><\/span><\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
\u670d\u52d9\u652f\u63f4<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u6211\u5011\u63d0\u4f9b\u4ee5\u4e0b\u554f\u984c\u985e\u578b\u7684\u670d\u52d9\u5167\u5bb9\uff1a
\n\u25cf \u92b7\u552e \/ \u8a62\u50f9 \/ \u5ba2\u88fd
\n\u25cf \u8edf\u9ad4\u6280\u8853\u652f\u63f4 \/ \u7522\u54c1\u8aee\u8a62 \/ \u9810\u7d04\u7814\u7fd2
\n\u25cf \u6559\u5b78\u7814\u7fd2\u53ca\u5e2b\u8cc7\u57f9\u8a13
\n\u25cf \u8edf\u9ad4\u8a66\u7528\u4e0b\u8f09<\/span><\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
\u670d\u52d9\u96fb\u8a71<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u670d\u52d9\u71b1\u7dda\uff1a+886-4-2246-0200
\n\u670d\u52d9\u6642\u9593\uff1a\u9031\u4e00~\u9031\u4e94 09:00~18:00
\n<\/span><\/td>\n<\/tr>\n
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\u50b3\u771f\u71b1\u7dda<\/b><\/span><\/strong><\/td>\n<\/tr>\n
24\u5c0f\u6642\u50b3\u771f\u71b1\u7dda\uff1a+886-4-2246-0300
\n(\u5ba2\u670d\u4eba\u54e1\u5c07\u65bc\u4e0a\u73ed\u6642\u9593\u56de\u8986\u60a8\u3002)<\/span><\/span><\/span><\/td>\n<\/tr>\n
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\u96fb\u5b50\u90f5\u4ef6<\/b><\/span><\/strong><\/td>\n<\/tr>\n
Email \u4fe1\u7bb1\uff1aservice@mail.nxidea.com.tw
\n\u7dda\u4e0a\u586b\u5beb\u554f\u984c\uff1a\u806f\u7d61\u6211\u5011<\/a>\u00a0<\/span>
\n(\u5ba2\u670d\u4eba\u54e1\u5c07\u65bc\u00a024 \u5c0f\u6642\u81f3 48 \u5c0f\u6642\u5167\u56de\u8986(\u4e0d\u542b\u5468\u672b))\u3002<\/span><\/span><\/span><\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
\u5373\u6642\u901a\u8a0a<\/b><\/span><\/strong><\/td>\n<\/tr>\n
Skype\uff1aqa.nxidea
\n\u9a30\u8a0a QQ\uff1a3252963439
\n(\u5ba2\u670d\u4eba\u54e1\u5c07\u65bc\u4e0a\u73ed\u6642\u9593\u7dda\u4e0a\u56de\u8986\u60a8\u3002)<\/span><\/span><\/span><\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
\u9060\u7aef\u5354\u52a9<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u9060\u7aef\u684c\u9762\u8edf\u9ad4\u4e0b\u8f09\uff1a\u8f09\u9ede\u4e00 (.zip)<\/a>\u00a0\/\u00a0\u8f09\u9ede\u4e8c (.exe)<\/a><\/span><\/span>
\n(\u5ba2\u670d\u4eba\u54e1\u5c07\u65bc\u4e0a\u73ed\u6642\u9593\u5354\u540c\u60a8\u900f\u904e\u96fb\u8166\u9060\u7aef\u4f86\u89e3\u6c7a\u8edf\u9ad4\u554f\u984c\u3002)<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n
\u5e38\u898b\u554f\u984c\u8aaa\u660e<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\n
1. \u7522\u54c1\u4f7f\u7528\u5e38\u898b\u554f\u984c<\/b><\/span>
\n<\/strong><\/div>\n
\n

1.1 \u6211\u7684\u96fb\u8166\u70ba\u4f55\u7121\u6cd5\u8a3b\u518a\uff1f<\/a><\/span><\/p>\n

1.2 \u555f\u52d5\u96fb\u5b50\u767d\u677f\u70ba\u4f55\u5716\u793a\u51fa\u73fe\u4f4d\u79fb\u6216\u9ede\u64ca\u4e0d\u5230\uff1f<\/a><\/span><\/p>\n

1.3 \u9304\u5f71\u5b8c\u7562\u5f8c\u89c0\u770b\u5f71\u7247\u6642\u756b\u9762\u662f\u9ed1\u7684\u4f46\u537b\u807d\u5f97\u5230\u8072\u97f3\uff1f<\/a><\/span><\/p>\n

1.4 \u8a3b\u518a\u6642\u51fa\u73fe\u300c\u5e8f\u865f\u6388\u6b0a\u4eba\u6578\u5df2\u6eff\u300d\uff1f<\/a><\/span><\/p>\n

1.5 \u8a3b\u518a\u6642\u51fa\u73fe\u300c\u5e8f\u865f\u9a57\u8b49\u5931\u6557\u300d\uff1f<\/a><\/span><\/p>\n

1.6 \u51fa\u73fe\u300c\u7121\u6cd5\u986f\u793a\u4e00\u500b\u6216\u591a\u500bActive X \u63a7\u5236\u9805\u300d\u932f\u8aa4\u8a0a\u606f<\/a><\/span>
\n<\/a><\/p>\n<\/div>\n

2. \u6578\u4f4d\u5316\u5167\u5bb9\u88fd\u4f5c\u5e38\u898b\u554f\u984c<\/b><\/span>
\n<\/strong><\/div>\n
\n

2.1 \u5167\u5bb9\u88fd\u4f5c\u6709\u54ea\u4e9b\u6210\u529f\u6848\u4f8b\uff1f
\n<\/a><\/span><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\n

<\/a>1.1 \u6211\u7684\u96fb\u8166\u70ba\u4f55\u7121\u6cd5\u8a3b\u518a\uff1f<\/b><\/span><\/span><\/h3>\n

\u8a3b\u518a\u7a0b\u5e8f\u5728\u8a3b\u518a\u6642\u9700\u8981\u7db2\u8def\u670d\u52d9\uff0c\u5728\u8a3b\u518a\u6642\u8acb\u78ba\u8a8d\u60a8\u7684\u96fb\u8166\u5df2\u9023\u63a5\u4e0a\u7db2\u8def\u3002<\/span><\/span><\/p>\n

\n

<\/a>1.2 \u555f\u52d5\u96fb\u5b50\u767d\u677f\u70ba\u4f55\u5716\u793a\u51fa\u73fe\u4f4d\u79fb\u6216\u9ede\u64ca\u4e0d\u5230\uff1f<\/b><\/span><\/span><\/h3>\n

\u6b64\u554f\u984c\u53ef\u80fd\u662f\u7531\u96fb\u8166\u87a2\u5e55\u89e3\u6790\u5ea6\u6240\u5f15\u8d77\uff0c\u5efa\u8b70\u5c07\u96fb\u8166\u87a2\u5e55\u89e3\u6790\u5ea6\u8a2d\u5b9a\u70ba 1024×768\u3002
\n\u76ee\u524d\u5e02\u552e\u4e4b\u6295\u5f71\u6a5f\u7686\u652f\u63f4\u89e3\u6790\u5ea6 1024×768\uff0c\u70ba\u907f\u514d\u6559\u6848\u88fd\u4f5c\u6642\u7684\u756b\u9762\u8207\u63a5\u4e0a\u6295\u5f71\u6a5f\u6295\u5f71\u51fa\u7684\u756b\u9762\u6709\u6240\u8aa4\u5dee\uff0c
\n\u5efa\u8b70\u60a8\u5728\u88fd\u4f5c\u6559\u6848\u6642\uff0c\u8acb\u5c07\u96fb\u8166\u87a2\u5e55\u89e3\u6790\u5ea6\u8a2d\u5b9a\u70ba 1024×768\u3002<\/span><\/span><\/p>\n

\n

<\/a>1.3 \u9304\u5f71\u5b8c\u7562\u5f8c\uff0c\u89c0\u770b\u5f71\u7247\u6642\u756b\u9762\u662f\u9ed1\u7684\u4f46\u807d\u7684\u5230\u8072\u97f3\uff1f<\/b><\/span><\/span><\/h3>\n

\u89c0\u770b\u5f71\u7247\u6642\uff0c\u8a72\u96fb\u8166\u4e26\u7121\u5b89\u88dd\u64a5\u653e\u8a72\u5f71\u7247\u6240\u9700\u7684 codec(\u89e3\u78bc\u5668)\u3002\u8acb\u6309\u6b64\u4e0b\u8f09<\/a>\u6240\u9700\u4e4b codec \u4e26\u5b89\u88dd\u81f3\u5167\u96fb\u8166\u5373\u53ef\u3002<\/span><\/p>\n

\n

<\/a>1.4 \u8a3b\u518a\u6642\u51fa\u73fe\u300c\u5e8f\u865f\u6388\u6b0a\u4eba\u6578\u5df2\u6eff\u300d\uff1f<\/b><\/span><\/span><\/h3>\n

\u8a72\u8a3b\u518a\u5e8f\u865f\u6240\u6388\u6b0a\u5b89\u88dd\u7684\u4eba\u6578\u5df2\u6eff\uff0c\u82e5\u60a8\u8981\u5c07\u8edf\u9ad4\u91cd\u65b0\u5b89\u88dd\uff0c\u8acb\u60a8\u8207\u6211\u5011\u806f\u7e6b\uff0c\u4e26\u63d0\u4f9b\u4ee5\u4e0b\u8cc7\u8a0a\uff1a
\n1. \u8edf\u9ad4\u5b89\u88dd\u5e8f\u865f
\n2. \u60a8\u7684\u96fb\u5b50\u90f5\u4ef6\u4fe1\u7bb1
\n3. \u60a8\u7684\u7db2\u8def\u5361\u7de8\u865f(Mac Address)<\/span><\/p>\n

\n

<\/a>1.5 \u8a3b\u518a\u6642\u51fa\u73fe\u300c\u5e8f\u865f\u9a57\u8b49\u5931\u6557\u300d\uff1f<\/b><\/span><\/span><\/h3>\n

1. \u78ba\u5b9a\u60a8\u7684\u5e8f\u865f\u662f\u5426\u6b63\u78ba\uff0c\u6b63\u78ba\u7684\u5e8f\u865f \u61c9\u70ba 5 \u7d44\u82f1\u3001\u6578\u5b57\uff0c\u6bcf\u7d44\u5404\u7531 5 \u500b\u82f1\u3001\u6578\u5b57\u7d44\u6210\uff0c\u5404\u7d44\u9593\u4ee5\u300c-\u300d\u7b26\u865f\u9694\u958b\u3002 \u3000\u8f38\u5165\u6b63\u78ba\u5f8c\uff0c\u5c07\u51fa\u73fe\u7da0\u8272\u6253\u52fe\u5716\u793a\u3002(\u8a3b\uff1a\u6240\u6709\u5e8f\u865f\u5747\u4e0d\u542b\u82f1\u6587\u5b57\u6bcd I \u53ca O\u3002)
\n2. \u8acb\u91cd\u8986\u78ba\u8a8d\u60a8\u6240\u8f38\u5165\u7684\u96fb\u5b50\u90f5\u4ef6\u662f\u5426\u6b63\u78ba\u4e14\u4e00\u81f4\u3002<\/span><\/p>\n

\n

<\/a>1.6 \u51fa\u73fe\u300c\u7121\u6cd5\u986f\u793a\u4e00\u500b\u6216\u591a\u500b Active X \u63a7\u5236\u9805\u300d\u932f\u8aa4\u8a0a\u606f<\/b><\/span><\/span><\/h3>\n

\u8acb\u624b\u52d5\u522a\u9664\u7121\u6548\u7684 Zones \u8a3b\u518a\u8868\u3002<\/span><\/p>\n

\u300c\u958b\u59cb\u300d>\u300c\u57f7\u884c\u300d>\u300c\u8f38\u5165regedit\u300d\u4e26\u6309\u4e0b\u78ba\u5b9a\u3002\u4e26\u627e\u5230\u8a3b\u518a\u8868\u4f4d\u7f6e\uff1a
\n“HKEY_CURRENT_USER\\Software\\Microsoft\\Windows\\CurrentVersion\\Internet Settings\\Zones\\”
\nZones \u8cc7\u6599\u593e\u4e0b\u6703\u6709 0\u30011\u30012\u30013\u30014 \u8cc7\u6599\u593e\uff0c\u800c\u5728\u6700\u524d\u9762\u6703\u6709\u4e00\u500b\u300c\u7a7a\u767d\u300d\u672a\u77e5\u540d\u7a31\u8cc7\u6599\u593e\uff0c\u8acb\u522a\u9664\u5b83\u4e26\u5b8c\u6210\uff0c\u6700\u5f8c\uff0c\u8acb\u91cd\u65b0\u555f\u52d5\u7a0b\u5f0f\u3002<\/span><\/p>\n

\n

<\/a>2.1 \u5167\u5bb9\u88fd\u4f5c\u6709\u54ea\u4e9b\u6210\u529f\u6848\u4f8b\uff1f<\/b><\/span><\/span><\/h3>\n

\u8acb\u60a8\u8207\u6211\u5011\u806f\u7e6b\uff1a\u806f\u7d61\u6211\u5011<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u652f\u63f4\u670d\u52d9\u00a0|\u00a0Support Services \u9700\u8981\u5354\u52a9\u55ce\uff1f \u5275\u610f\u672a\u4f86\u79d1\u6280\u70ba\u4e86\u63d0\u4f9b\u60a8\u66f4\u5b8c\u5584\u7684\u670d\u52d9\uff0c\u5373\u65e5\u8d77\u63d0\u4f9b\u591a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages\/24"}],"collection":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":147,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":2056,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages\/24\/revisions\/2056"}],"wp:attachment":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}