{"id":452,"date":"2016-07-11T17:54:17","date_gmt":"2016-07-11T09:54:17","guid":{"rendered":"http:\/\/www.nxidea.com.tw\/new\/?page_id=452"},"modified":"2017-07-20T10:29:18","modified_gmt":"2017-07-20T02:29:18","slug":"support-cn","status":"publish","type":"page","link":"http:\/\/www.nxidea.com.tw\/new\/support-cn\/","title":{"rendered":"\u652f\u63f4\u670d\u52a1"},"content":{"rendered":"

\u652f\u6301\u670d\u52a1 <\/b>| Support Services<\/b><\/span><\/span><\/strong><\/p>\n

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\u9700\u8981\u534f\u52a9\u5417\uff1f<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u521b\u610f\u672a\u6765\u79d1\u6280\u4e3a\u4e86\u63d0\u4f9b\u60a8\u66f4\u5b8c\u5584\u7684\u670d\u52a1\uff0c\u5373\u65e5\u8d77\u63d0\u4f9b\u591a\u9879\u670d\u52a1\u7ba1\u9053\u3002\u60a8\u53ef\u4ee5\u5728\u7f51\u7ad9\u5728\u7ebf\u53d6\u5f97\u6280\u672f\u652f\u6301\u3001\u4ea7\u54c1\u54a8\u8be2\u3001\u9884\u7ea6\u7814\u4e60\u7b49\u670d\u52a1\u3002<\/span><\/td>\n<\/tr>\n
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\u4fee\u6b63\u7a0b\u5e8f\u4e0e\u66f4\u65b0<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u4f7f\u7528\u4e0b\u5217\u4efb\u4f55\u652f\u6301\u9009\u9879\u4e4b\u524d\uff0c\u8bf7\u5148\u4e0b\u8f7d\u6700\u65b0\u300c\u4fee\u6b63\u7a0b\u5e8f\u4e0e\u66f4\u65b0\u300d\u786e\u8ba4\u60a8\u7684\u8f6f\u4ef6\u4e3a\u6700\u7248\u672c\u3002\u900f\u8fc7\u66f4\u65b0\u6216\u5c06\u4fee\u590d\u60a8\u6240\u906d\u9047\u7684\u95ee\u9898\u3002<\/span><\/span><\/td>\n<\/tr>\n
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\u670d\u52a1\u652f\u6301<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u6211\u4eec\u63d0\u4f9b\u4ee5\u4e0b\u95ee\u9898\u7c7b\u578b\u7684\u670d\u52a1\u5185\u5bb9\uff1a
\n\u25cf \u9500\u552e \/ \u8be2\u4ef7 \/ \u5ba2\u5236
\n\u25cf \u8f6f\u4ef6\u6280\u672f\u652f\u6301 \/ \u4ea7\u54c1\u54a8\u8be2 \/ \u9884\u7ea6\u7814\u4e60
\n\u25cf \u6559\u5b66\u7814\u4e60\u53ca\u5e08\u8d44\u57f9\u8bad
\n\u25cf \u8f6f\u4ef6\u8bd5\u7528\u4e0b\u8f7d<\/span><\/td>\n<\/tr>\n
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\u670d\u52a1\u7535\u8bdd<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u670d\u52a1\u70ed\u7ebf\uff1a+886-4-2246-0200
\n\u670d\u52a1\u65f6\u95f4\uff1a\u5468\u4e00~\u5468\u4e94 09:00~18:00
\n<\/span><\/td>\n<\/tr>\n
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\u4f20\u771f\u70ed\u7ebf<\/b><\/span><\/strong><\/td>\n<\/tr>\n
24\u5c0f\u65f6\u4f20\u771f\u70ed\u7ebf\uff1a+886-4-2246-0300
\n(\u5ba2\u670d\u4eba\u5458\u5c06\u4e8e\u4e0a\u73ed\u65f6\u95f4\u56de\u590d\u60a8\u3002)<\/span><\/span><\/span><\/td>\n<\/tr>\n
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\u7535\u5b50\u90ae\u4ef6<\/b><\/span><\/strong><\/td>\n<\/tr>\n
Email \u4fe1\u7bb1\uff1aservice@mail.nxidea.com.tw
\n\u5728\u7ebf\u586b\u5199\u95ee\u9898\uff1a\u8054\u7edc\u6211\u4eec<\/a> <\/span>
\n(\u5ba2\u670d\u4eba\u5458\u5c06\u4e8e 24 \u5c0f\u65f6\u81f3 48 \u5c0f\u65f6\u5185\u56de\u590d(\u4e0d\u542b\u5468\u672b))\u3002<\/span><\/span><\/span><\/td>\n<\/tr>\n
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\u5b9e\u65f6\u901a\u8baf<\/b><\/span><\/strong><\/td>\n<\/tr>\n
Skype\uff1aqa.nxidea
\n\u817e\u8baf QQ\uff1a3252963439
\n(\u5ba2\u670d\u4eba\u5458\u5c06\u4e8e\u4e0a\u73ed\u65f6\u95f4\u5728\u7ebf\u56de\u590d\u60a8\u3002)<\/span><\/span><\/span><\/td>\n<\/tr>\n
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\u8fdc\u7a0b\u534f\u52a9<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\u8fdc\u7a0b\u684c\u9762\u8f6f\u4ef6\u4e0b\u8f7d\uff1a\u8f7d\u70b9\u4e00 (.zip)<\/a> \/ \u8f7d\u70b9\u4e8c (.exe)<\/a><\/span><\/span>
\n(\u5ba2\u670d\u4eba\u5458\u5c06\u4e8e\u4e0a\u73ed\u65f6\u95f4\u534f\u540c\u60a8\u900f\u8fc7\u8ba1\u7b97\u673a\u8fdc\u7a0b\u6765\u89e3\u51b3\u8f6f\u4ef6\u95ee\u9898\u3002)<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n
\u5e38\u89c1\u95ee\u9898\u8bf4\u660e<\/b><\/span><\/strong><\/td>\n<\/tr>\n
\n
1. \u4ea7\u54c1\u4f7f\u7528\u5e38\u89c1\u95ee\u9898<\/b><\/span>
\n<\/strong><\/div>\n
\n

1.1 \u6211\u7684\u8ba1\u7b97\u673a\u4e3a\u4f55\u65e0\u6cd5\u6ce8\u518c\uff1f<\/a><\/span><\/p>\n

1.2 \u542f\u52a8\u7535\u5b50\u767d\u677f\u4e3a\u4f55\u56fe\u6807\u51fa\u73b0\u4f4d\u79fb\u6216\u70b9\u51fb\u4e0d\u5230\uff1f<\/a><\/span><\/p>\n

1.3 \u5f55\u50cf\u5b8c\u6bd5\u540e\u89c2\u770b\u5f71\u7247\u65f6\u753b\u9762\u662f\u9ed1\u7684\u4f46\u5374\u542c\u5f97\u5230\u58f0\u97f3\uff1f<\/a><\/span><\/p>\n

1.4 \u6ce8\u518c\u65f6\u51fa\u73b0\u300c\u5e8f\u53f7\u6388\u6743\u4eba\u6570\u5df2\u6ee1\u300d\uff1f<\/a><\/span><\/p>\n

1.5 \u6ce8\u518c\u65f6\u51fa\u73b0\u300c\u5e8f\u53f7\u9a8c\u8bc1\u5931\u8d25\u300d\uff1f<\/a><\/span><\/p>\n

1.6 \u51fa\u73b0\u300c\u65e0\u6cd5\u663e\u793a\u4e00\u4e2a\u6216\u591a\u4e2aActive X \u63a7\u4ef6\u300d\u9519\u8bef\u8baf\u606f<\/a><\/span>
\n<\/a><\/p>\n<\/div>\n

2. \u6570\u5b57\u5316\u5185\u5bb9\u5236\u4f5c\u5e38\u89c1\u95ee\u9898<\/b><\/span>
\n<\/strong><\/div>\n
\n

2.1 \u5185\u5bb9\u5236\u4f5c\u6709\u54ea\u4e9b\u6210\u529f\u6848\u4f8b\uff1f
\n<\/a><\/span><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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<\/a>1.1 \u6211\u7684\u8ba1\u7b97\u673a\u4e3a\u4f55\u65e0\u6cd5\u6ce8\u518c\uff1f<\/b><\/span><\/span><\/h3>\n

\u6ce8\u518c\u7a0b\u5e8f\u5728\u6ce8\u518c\u65f6\u9700\u8981\u7f51\u7edc\u670d\u52a1\uff0c\u5728\u6ce8\u518c\u65f6\u8bf7\u786e\u8ba4\u60a8\u7684\u8ba1\u7b97\u673a\u5df2\u8fde\u63a5\u4e0a\u7f51\u7edc\u3002<\/span><\/span><\/p>\n

\n

<\/a>1.2 \u542f\u52a8\u7535\u5b50\u767d\u677f\u4e3a\u4f55\u56fe\u6807\u51fa\u73b0\u4f4d\u79fb\u6216\u70b9\u51fb\u4e0d\u5230\uff1f<\/b><\/span><\/span><\/h3>\n

\u6b64\u95ee\u9898\u53ef\u80fd\u662f\u7531\u8ba1\u7b97\u673a\u5c4f\u5e55\u5206\u8fa8\u7387\u6240\u5f15\u8d77\uff0c\u5efa\u8bae\u5c06\u8ba1\u7b97\u673a\u5c4f\u5e55\u5206\u8fa8\u7387\u8bbe\u5b9a\u4e3a 1024×768\u3002
\n\u76ee\u524d\u5e02\u552e\u4e4b\u6295\u5f71\u673a\u7686\u652f\u6301\u5206\u8fa8\u7387 1024×768\uff0c\u4e3a\u907f\u514d\u6559\u6848\u5236\u4f5c\u65f6\u7684\u753b\u9762\u4e0e\u63a5\u4e0a\u6295\u5f71\u673a\u6295\u5f71\u51fa\u7684\u753b\u9762\u6709\u6240\u8bef\u5dee\uff0c
\n\u5efa\u8bae\u60a8\u5728\u5236\u4f5c\u6559\u6848\u65f6\uff0c\u8bf7\u5c06\u8ba1\u7b97\u673a\u5c4f\u5e55\u5206\u8fa8\u7387\u8bbe\u5b9a\u4e3a 1024×768\u3002<\/span><\/span><\/p>\n

\n

<\/a>1.3 \u5f55\u50cf\u5b8c\u6bd5\u540e\uff0c\u89c2\u770b\u5f71\u7247\u65f6\u753b\u9762\u662f\u9ed1\u7684\u4f46\u542c\u7684\u5230\u58f0\u97f3\uff1f<\/b><\/span><\/span><\/h3>\n

\u89c2\u770b\u89c6\u9891\u65f6\uff0c\u8be5\u8ba1\u7b97\u673a\u5e76\u65e0\u5b89\u88c5\u62e8\u653e\u8be5\u89c6\u9891\u6240\u9700\u7684 codec(\u8bd1\u7801\u5668)\u3002\u8bf7\u6309\u6b64\u4e0b\u8f7d<\/a>\u6240\u9700\u4e4b codec \u5e76\u5b89\u88c5\u81f3\u5185\u8ba1\u7b97\u673a\u5373\u53ef\u3002<\/span><\/p>\n

\n

<\/a>1.4 \u6ce8\u518c\u65f6\u51fa\u73b0\u300c\u5e8f\u53f7\u6388\u6743\u4eba\u6570\u5df2\u6ee1\u300d\uff1f<\/b><\/span><\/span><\/h3>\n

\u8be5\u6ce8\u518c\u5e8f\u53f7\u6240\u6388\u6743\u5b89\u88c5\u7684\u4eba\u6570\u5df2\u6ee1\uff0c\u82e5\u60a8\u8981\u5c06\u8f6f\u4ef6\u91cd\u65b0\u5b89\u88c5\uff0c\u8bf7\u60a8\u4e0e\u6211\u4eec\u8054\u7cfb\uff0c\u5e76\u63d0\u4f9b\u4ee5\u4e0b\u4fe1\u606f\uff1a
\n1. \u8f6f\u4ef6\u5b89\u88c5\u5e8f\u53f7
\n2. \u60a8\u7684\u7535\u5b50\u90ae\u4ef6\u4fe1\u7bb1
\n3. \u60a8\u7684\u7f51\u7edc\u5361\u7f16\u53f7(Mac Address)<\/span><\/p>\n

\n

<\/a>1.5 \u6ce8\u518c\u65f6\u51fa\u73b0\u300c\u5e8f\u53f7\u9a8c\u8bc1\u5931\u8d25\u300d\uff1f<\/b><\/span><\/span><\/h3>\n

1. \u786e\u5b9a\u60a8\u7684\u5e8f\u53f7\u662f\u5426\u6b63\u786e\uff0c\u6b63\u786e\u7684\u5e8f\u53f7 \u5e94\u4e3a 5 \u7ec4\u82f1\u3001\u6570\u5b57\uff0c\u6bcf\u7ec4\u5404\u7531 5 \u4e2a\u82f1\u3001\u6570\u5b57\u7ec4\u6210\uff0c\u5404\u7ec4\u95f4\u4ee5\u300c-\u300d\u7b26\u53f7\u9694\u5f00\u3002 \u3000\u8f93\u5165\u6b63\u786e\u540e\uff0c\u5c06\u51fa\u73b0\u7eff\u8272\u6253\u52fe\u56fe\u793a\u3002(\u6ce8\uff1a\u6240\u6709\u5e8f\u53f7\u5747\u4e0d\u542b\u82f1\u6587\u5b57\u6bcd I \u53ca O\u3002)
\n2. \u8bf7\u91cd\u590d\u786e\u8ba4\u60a8\u6240\u8f93\u5165\u7684\u7535\u5b50\u90ae\u4ef6\u662f\u5426\u6b63\u786e\u4e14\u4e00\u81f4\u3002<\/span><\/p>\n

\n

<\/a>1.6 \u51fa\u73b0\u300c\u65e0\u6cd5\u663e\u793a\u4e00\u4e2a\u6216\u591a\u4e2a Active X \u63a7\u4ef6\u300d\u9519\u8bef\u8baf\u606f<\/b><\/span><\/span><\/h3>\n

\u8bf7\u624b\u52a8\u5220\u9664\u65e0\u6548\u7684 Zones \u6ce8\u518c\u8868\u3002<\/span><\/p>\n

\u300c\u5f00\u59cb\u300d>\u300c\u6267\u884c\u300d>\u300c\u8f93\u5165regedit\u300d\u5e76\u6309\u4e0b\u786e\u5b9a\u3002\u5e76\u627e\u5230\u6ce8\u518c\u8868\u4f4d\u7f6e\uff1a
\n“HKEY_CURRENT_USER\\Software\\Microsoft\\Windows\\CurrentVersion\\Internet Settings\\Zones\\”
\nZones \u6587\u4ef6\u5939\u4e0b\u4f1a\u6709 0\u30011\u30012\u30013\u30014 \u6587\u4ef6\u5939\uff0c\u800c\u5728\u6700\u524d\u9762\u4f1a\u6709\u4e00\u4e2a\u300c\u7a7a\u767d\u300d\u672a\u77e5\u540d\u79f0\u6587\u4ef6\u5939\uff0c\u8bf7\u5220\u9664\u5b83\u5e76\u5b8c\u6210\uff0c\u6700\u540e\uff0c\u8bf7\u91cd\u65b0\u542f\u52a8\u7a0b\u5e8f\u3002<\/span><\/p>\n

\n

<\/a>2.1 \u5185\u5bb9\u5236\u4f5c\u6709\u54ea\u4e9b\u6210\u529f\u6848\u4f8b\uff1f<\/b><\/span><\/span><\/h3>\n

\u8bf7\u60a8\u4e0e\u6211\u4eec\u8054\u7cfb\uff1a\u8054\u7edc\u6211\u4eec<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u652f\u6301\u670d\u52a1 | Support Services \u9700\u8981\u534f\u52a9\u5417\uff1f \u521b\u610f\u672a\u6765\u79d1\u6280\u4e3a\u4e86\u63d0\u4f9b\u60a8\u66f4\u5b8c\u5584\u7684\u670d\u52a1\uff0c\u5373\u65e5\u8d77\u63d0\u4f9b\u591a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages\/452"}],"collection":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/comments?post=452"}],"version-history":[{"count":29,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages\/452\/revisions"}],"predecessor-version":[{"id":2057,"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/pages\/452\/revisions\/2057"}],"wp:attachment":[{"href":"http:\/\/www.nxidea.com.tw\/new\/wp-json\/wp\/v2\/media?parent=452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}